If you find an item elsewhere, before or within 30 days of your purchase from ExerciseTrail (15 days for computer products, camcorders, video games, and digital cameras), you will be eligible for our "100% price protection" program.

Here's how it works:

The item must be the identical product, including model, features, color, packaging, manufacturer, etc.

The price you wish us to match must be verifiable on the Internet or through a printed advertisement. The competitor's advertisement must be current. ExerciseTrail will only match prices with other authorized vendors.

Matching retailer must have the item in stock at time of price match.

Sales where quantities are limited do not qualify.

Sales running for a period of time less than two days do not qualify.

Refunds are limited to a maximum of three claims per Customer per twelve-month period and up to a maximum of $500 per Customer per twelve-month period.

Calculation of the amount of your credit will take into account sales tax and shipping.

If your claim meets these requirements, you may submit your request to ExerciseTrail by using our Low Price Guarantee Form.
Simply print the form, and send it to our Customer Service Department at:

Net Trails, LLC
554 Boston Post - Suite 321
Orange, CT 06477

Please allow two weeks for response to your claim.

If you have any further questions about our Low Price Guarantee, please contact us by clicking on the link below:

http://www.ExerciseTrail.com/store/help.php?section=contactus&mode=update

We reserve the right to deny our Low Price Guarantee to resellers.

Click this link to print out the Low Price Guarantee Form